Metadata is information that describes your data - essentially “data about data”. Just as a book has a table of contents to help you understand its structure, metadata provides context about your data’s content, origin, purpose, etc., making it easier for you to find and manage information in your knowledge base.
This guide aims to help you understand metadata and effectively manage your knowledge base.
Field: The label of a metadata field (e.g., “author”, “language”).
Value: The information stored in a metadata field (e.g., “Jack”, “English”).
You can create, modify, and delete metadata fields in the knowledge base.
Any changes you make to metadata fields here affect your knowledge base globally.
Access the Metadata Panel
To access the Metadata Panel, go to Knowledge Base page and click Metadata.
Built-in vs Custom Metadata
Built-in Metadata | Custom Metadata | |
---|---|---|
Location | Lower section of the Metadata panel | Upper section of the Metadata panel |
Activation | Disabled by default; requires manual activation | Add as needed |
Generation | System automatically extracts and generates field values | User-defined and manually added |
Editing | Fields and values cannot be modified once generated | Fields and values can be edited or deleted |
Scope | Applies to all existing and new documents when enabled | Stored in metadata list; requires manual assignment to documents |
Fields | System-defined fields include:
| No default fields; all fields must be manually created |
Value Types |
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|
To create a new metadata field:
Choose the value type.
Name the field.
Naming rules: Use lowercase letters, numbers, and underscores only.
To edit a metadata field:
Note: You can only modify the field name, not the value type.
Note: Field changes update across all related documents in your knowledge base.
To delete a metadata field, click the delete icon next to a field to delete it.
Note: Deleting a field deletes it and all its values from all documents in your knowledge base.
You can edit metadata in bulk in the knowledge base.
Access the Metadata Editor
To access the Metadata Editor:
Bulk Add Metadata
To add metadata in bulk:
Create new fields via +New Metadata.
New fields are automatically added to the knowledge base.
The date picker is for time-type fields.
Bulk Update Metadata
To update metadata in bulk:
Add Values: Type directly in the field boxes.
Reset Values: Click the blue dot that appears on hover.
Delete fields: Click the delete icon (fields appear struck through and grayed out).
Note: This only deletes the field from this document, not from your knowledge base.
Set Update Scope
Use Apply to All Documents to control changes:
Unchecked (Default): Updates only documents that already have the field.
Checked: Adds or updates fields across all selected documents.
You can edit a single document’s metadata on its details page.
Access Metadata Edit Mode
To edit a single document’s metadata:
On the document details page, click Start labeling to begin editing.
Add Metadata
To add a single document’s metadata fields and values:
New fields are automatically added to the knowledge base.
Edit Metadata
To update a single document’s metadata fields and values:
Edit metadata:
Update Values: Type directly in value fields or delete it.
Note: You can only modify the value, not the value name.
Delete Fields: Click the delete icon.
Note: This only deletes the field from this document, not from your knowledge base.
See Metadata Filtering in Integrate Knowledge Base within Application.
See Maintaining Dataset via API.
What can I do with metadata?
Find information faster with smart filtering.
Control access to sensitive content.
Organize data more effectively.
Automate workflows based on metadata rules.
Fields vs Values: What is the difference?
Definition | Characteristics | Examples | |
---|---|---|---|
Metadata Fields in the Metadata Panel | System-defined attributes that describe document properties | Global fields accessible across all documents in the knowledge base | Author, Type, Date, etc. |
Metadata Value on a document’s detail page | Custom metadata tagged according to individual document requirements | Unique metadata values assigned based on document content and context | The “Author” field in Document A is set to “Mary” value, while in Document B it is set to “John” value. |
Action | Steps | Impact | Outcome |
---|---|---|---|
Delete field in the Metadata Panel | In the Metadata Panel, click delete icon next to field | Global - affects all documents | Field and all values permanently deleted from the knowledge base |
Delete field in the Metadata Editor | In the Metadata Editor, click delete icon next to field | Selected documents only | Field deleted from selected documents; remains in the knowledge base |
Delete field on the document detail page | In the Edit Mode, click delete icon next to field | Current document only | Field deleted from current document; remains in the knowledge base |
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